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Museo per la Memoria di Ustica. Information for a safe visit

last update: 31 March 2022

Pursuant to Decree-Law No. 24 of 24 March 2022from 1st April 2022 possession of a Green Pass is no longer compulsory for entrance to museums, libraries, and temporary exhibitions at venues of the Istituzione Bologna Musei.

Until 30th April 2022 an FFP2 face mask must be worn when attending concerts, events, conferences and the like and you must show a "reinforced" version of the green pass (so-called super green pass).

Below is some information that will be useful for your visit: 

> during the visit, while you are in the building you must always avoid crowding 

> the use of a face mask, surgical or FFP2, is mandatory. A mask is also mandatory for children over 6 years of age

> please note that online ticketing is active on the website http://www.midaticket.it/eventi/museo-per-la-memoria-di-ustica. Tickets purchased in advance have an additional cost of € 1.00. This fee does not apply for museums with free admission. In order to avoid queues and long waits, online booking of visits is strongly recommended, even for these free museums. The booked ticket must be cancelled at the museum ticket office before entering the collection. Tickets can also be purchased directly from the museum's ticket booth with payment preferably by debit and credit card. In this case the ticket will be issued for the first available time slot, taking into account the pre-defined slots and online purchases. You are not entitled to immediate entry into the collection. Any coupons that entitle you to free or discounted tickets must be specified at the time of online purchase and subsequently shown at the ticket booth. Only one person can enter the ticket office at a time to show their reservation. Other visitors are requested to wait in a queue while maintaining a safe distance, according to the instructions provided by reception staff

> you are kindly requested to arrive at the ticket office on time so that all visitors with reservations can enter as scheduled 

> visitors who are ill or who have a fever higher than 37.5°C may not enter the museums. If a ticket has already been purchased online for any of the museums of Istituzione Bologna Musei, visitors are kindly requested to write the Istituzione at istituzionebolognamusei@comune.bologna.it, explaining the reason for the cancellation and specifying a new date and time. The visitor can opt to visit the museum that had been booked or a different location. If the new time slot is still available, the visitor will receive a confirmation email and must show up for the new appointment with the old ticket 

> there is a maximum number of people who can be present in the exhibition halls at one time, based on slots calculated according to the size and logistics of the spaces. For visitors from the same household whose number exceeds the availability of slots at the chosen time, it is possible to notify the museum ticket office by telephone in advance of the visit. Two free adjacent time slots will be occupied so that the members of the household can enter the museum at the same time 

> inside each museum the visit takes place following the route specified by signs and/or museum staff 

> inside the exhibition halls the usual prohibition against touching cases, objects, works and surfaces remains. If necessary, ask the staff for gloves. At the end of the visit the gloves must be thrown in the appropriate container located near the museum's exit 

> it is prohibited to use the lift. If absolutely necessary, notify the museum staff who will provide instructions on its proper use. 

> materials in the bookshop must not be touched. If necessary, ask the staff for gloves 

> when in the restrooms the rules posted there must be followed. 

Please note that in the event of closure of the venues due to the Covid emergency, tickets purchased online for museum admission or participation in an activity (guided tour, workshop, concert etc.) will not be reimbursed, but the Istituzione will issue a voucher equal to the cost of the ticket itself to allow the buyer to recover the service. Please contact the relevant museum to re-book the activity or admission. 

Also remember that in the museums: 

hand sanitiser is available 

> audio guides, touchscreens, and other devices requiring contact are not available. Visitors are invited to use the MuseOn app, available in iOS and Android versions, which is being implemented with routes dedicated to all museums of the Istituzione Bologna Musei. To download it, please visit: museon.it/bolognamusei/